Any cancellations made within our cancellation period will unfortunately result in the complete forfeiture of the ticket price. There is a 14-day cancellation period for all overnight boats (excluding the 5day/4night Dive expedition on Kiana which is 30 days)
There is a 24-hour cancellation period for all day trips and a 21-day cancellation period for all private charters. Cancellations made outside these time frames will be refunded in full, minus any credit card/administration fees.
Please note – This is the cancellation policy of Whitsundays Sailing Adventures. If you have booked through a travel agent, you will be bound by their terms and some agents will have longer cancellation periods.
If you have been approved to move your date of travel, and you are within our cancellation period, a $50 per person transfer fee may be applicable.
Please ensure you are aware of our policy regarding COVID-19 as you may be refused boarding if you have any of the following:
If you are experiencing any of the above close to your departure date, please call us as soon as possible. Please do not try to partake in your tour if you are feeling unwell. No refunds will be given for any cancellations made within our cancellation period however, if you are unable to travel, we are more than happy to write you a letter to help you make a claim on your travel insurance. There are many insurance providers now that will cover for Covid cancellations. We strongly recommend all guests have adequate travel insurance.
All prices are per person in AUD and include GST (excluding administration fees). Prices are based on multi-share accommodation unless otherwise specified. Prices do not include air fares or transfers. While most pricing is quoted at a per passenger rate, private cabins must be booked and paid for by the full cabin price. Passengers wanting sole use of a private cabin will need to pay the full cabin price, usually for 2 persons. All prices include professional skipper and crew, live-aboard accommodation, all meals, fresh linen and use of wet suits or stinger suits and snorkelling equipment.
Some vessels also include SCUBA Diving. This is an optional extra and unless you have pre-paid for your dive, they are payable on board (CASH ONLY). Prices are subject to change and are listed in your confirmation email and boarding pass.
Some vessels are liquor licensed and provide the option of purchasing alcohol on board therefore no BYO is allowed on these vessels. Most vessels allow guests to bring their own (BYO) alcohol to enjoy responsibly on board at no charge. Most vessels provide bottled water and soft drinks for purchase on board (CASH ONLY).
Due to Airlie Beach being located in the tropics we can occasionally experience inclement weather. Our wet season is usually anywhere from December to May and we highly recommend you purchase Travel Insurance which would cover for such things as road closures, flight, bus, or tour cancellations.
Our tours offer adventure sailing and we do not cancel due to rain, clouds or strong winds. The Whitsundays is deemed partially smooth waters and tours will only be cancelled if the Regional Harbour Master closes the area or if the operator or Skipper of the boat deems the weather to be unsafe. The safety of our guests and our Crew are our highest priority and our vessel Operators or Crew reserve the right to vary itineraries for safety and passenger comfort. We also reserve the right to substitute vessels at any time, for any reason.
Clients should note that adventure travel involves risk. Whilst we make every effort to safeguard guests, we cannot be responsible for any damage, personal injury or loss due to the actions of passengers that are beyond our control. At certain times of year ‘dangerous’ jellyfish inhabit these waters and passengers should take care for their own safety. Passengers entering the water do so at their own risk and the owners or operators of the vessel will not be liable for any personal injury, illness, death, or any other consequences whatsoever of passengers being stung by jellyfish. To minimise this risk, you will be provided with a full length protective ‘Stinger Suit’ to wear whilst swimming and snorkelling during the cruise. Whitsundays Sailing Adventures.com and its related bodies corporate, its officers, employees and agents are not the owner or operator of any vessel on which any passengers sail. Accordingly, it shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any injury to person or property which is suffered or sustained by any passenger as a result of participating in any of its sailing adventures, except for any liability which cannot be excluded by law. They also reserve the right to substitute any vessel at any time.
Passengers travelling who have special needs including travelling with children under twelve, the elderly, passenger with mobility issues or special medical conditions need to contact Whitsunday Sailing Adventures check-in office and discuss their special needs prior to booking. Special needs need to be approved by the operator prior to booking or else boarding for the tour may be refused.
If Whitsundays Sailing Adventures have not been notified of the above, prior to our 14-day cancellation policy, you may be refused boarding, and there will be no refund as per the cancellation policy.
Please go to our contact us page.
Whitsundays Sailing Adventures offers the most diverse range of quality crewed sailing, snorkelling and scuba diving adventure holidays in the Great Barrier Reef Marine Park.
Our fleet of Owner Operated vessels have a high focus on standards, fantastic food, personalised service and a truly individual and unique experience. We have a variety of tours, whether it be a full day trip or overnight sailing experience on a 2 day 1 night, 2 day 2 night or 3 day 2 night vessel there are plenty of choices available, or you can spoil yourself with a bit of diversity and combine two cruises together for a more unique experience.
Whitsundays Sailing Adventures brands are Multi Award Winners in Adventure & Eco Tourism. All our operators are proud and active members of the Whitsunday Charter Boat Industry Association (WCBIA). ©