1. Our Commitment to You
2. Collection of Information
Whitsundays Sailing Adventures will collect and use information obtained from credit card transactions only for business purposes. These business purposes include the payment of tours and related products.
3. Protecting Your Credit Card Information
The credit card information provided by you to Whitsundays Sailing Adventures will be stored in a confidential manner. Our employees may access such information only when there is an appropriate business reason to do so, such as when a refund must be issued back to the credit card. We maintain physical, electronic and procedural safeguards to protect your information, and our employees are required to follow these privacy standards.
4. Disclosure of Your Information
Whitsundays Sailing Adventures does not disclose any nonpublic information (such as credit card number and their expiration dates) about our customers or former customers to anyone, except as required by law. We disclose information only when it is necessary for the conduct of company, State or Federal government business, or under circumstances where disclosure is required by law.
5. Transaction Security
Whitsundays Sailing Adventures website uses Secure Socket Layer (SSL) protocol to ensure transaction security.
Whitsundays Sailing Adventures is committed to protecting your privacy. This statement discloses the practices by which Whitsundays Sailing Adventures intends to protect the quality and integrity of your personally identifiable information.
We understand how important the privacy of your personal information is to you, as such, Whitsundays Sailing Adventures provides the following guidelines defining how we shall deal with your personal information:
Whitsundays Sailing Adventures will only collect personal information that is necessary for providing those services offered on our website. We shall advise you at all times the purpose of our collection and ensure that your personal information is collected by lawful and fair means and by your express consent.
When submitting information on our site, we will collect details including your name and email address such that newsletters can be delivered to you. The information we collect is essential for us to be able to identify accurately who is requesting our newsletter service so that we may be able to respond to your request.
Such information which is collected will be held in the strictest confidence.
2. Use and Disclosure
Personal Information we collect will only be used and disclosed for the purposes identified in our website. Should Whitsundays Sailing Adventures intend utilising this information for secondary purposes your express consent would first be obtained.
3. Data Quality
Reasonable steps will be taken to ensure that personal information which is collected, used and disclosed is relevant, accurate, complete and up to date for the purposes for which it is to be utilised.
4. Data Security
In house safeguards will monitor and maintain personal information to protect against unauthorised access, misuse, alteration, destruction and loss. Furthermore, all information that Whitsundays Sailing Adventures no longer requires will be destroyed or permanently de-identified to ensure continued protection of your personally identifiable information.
Whitsundays Sailing Adventures publicly exhibits its personal information practices and management policies. As well as making these guidelines available Whitsundays Sailing Adventures will take reasonable steps to bring to your attention what information it holds, for what purposes and how it collected, uses and discloses that information.
6. Access and Correction
Where information is held by Whitsundays Sailing Adventures regarding an individual, access will be provided upon request in a form reasonably suitable to the information held, except to the extent that;
(a) The request for access by the individual is frivolous or vexatious; or
(b) Providing access would unreasonably impact on the privacy of others; or
(c) Providing access would be unlawful; or
(d) Providing access would prejudice commercial negotiations between the individual and Whitsundays Sailing Adventures.
If access is denied to an individual then written reasons will be provided outlining why access has been denied.
Where an individual establishes that the information held about them by Whitsundays Sailing Adventures is not accurate, complete or up to date, Whitsundays Sailing Adventures will take reasonable steps to correct that information.
We will provide full access to all personal information you have given to us. If you do not wish to have personal information used for a particular purpose we will not do this.
If you desire to review or make necessary corrections or remove personal information you do not wish us to retain please e-mail us via our enquiry page to do so.
Whitsundays Sailing Adventures will not adopt an identifier that has been assigned by a Government agency as a means of identifying an individual.
Whenever it is lawful and practicable, individuals will have the option of not identifying themselves when entering into transactions with Whitsundays Sailing Adventures.
9. Transborder data flows
Whitsundays Sailing Adventures will not transfer personal data outside of Australia unless:
(a) the individual concerned consents to the transfer; or
(b) Whitsundays Sailing Adventures has a reasonable belief that the overseas recipient is subject to similar privacy laws to Australia
(c) the transfer is necessary for the performance of a contract between the individual concerned and Whitsundays Sailing Adventures
(d) the transfer is for the benefit of the individual concerned and it is not practicable to obtain the individual's consent as to the subject matter of the information transferred.
10. Sensitive Information
Whitsundays Sailing Adventures will not collect personal information which reveals race, religious beliefs, political opinions, trade union membership, details of health, disability or sexual activity or orientation unless the individual has consented.
As such Whitsundays Sailing Adventures will not collect personally identifiable information about you except when you have authorised us to do so.
Cookies and Browsing
Information we collect via our website contributes to the development of the site by allowing statistical analysis of users. This collection of statistical data is carried out anonymously with no attempt to identify users or monitor their specific browsing activities.
As such, in order to help us improve our customer service, we utilise cookies in order to statistically track our web sites performance. We collect anonymous information from users of our web site including monitoring the domains from which people visit and measuring visitor activity.
We will only use your disclosed personal information or information generated by cookies that you have provided to us when we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure or you have specifically and knowingly provided that information to us. Whitsundays Sailing Adventures will not share your personal information with individuals or organisations outside of Whitsundays Sailing Adventures.
Whitsundays Sailing Adventures offers the most diverse range of quality crewed sailing, snorkelling and scuba diving adventure holidays in the Great Barrier Reef Marine Park.
Our fleet of Owner Operated vessels have a high focus on standards, fantastic food, personalised service and a truly individual and unique experience. We have a variety of tours, whether it be a full day trip or overnight sailing experience on a 2 day 1 night, 2 day 2 night or 3 day 2 night vessel there are plenty of choices available, or you can spoil yourself with a bit of diversity and combine two cruises together for a more unique experience.
Whitsundays Sailing Adventures brands are Multi Award Winners in Adventure & Eco Tourism. All our operators are proud and active members of the Whitsunday Charter Boat Industry Association (WCBIA). ©